TERMS AND INFORMATION
At Under the Sun VI, referrals are far more important than any other type of advertising. If you are satisfied with your purchase and your service, please tell your friends!
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BRACELET SIZING
We recommend that our island style bracelets are worn 1/2″ larger than the actual wrist measurement. The best way to measure your wrist size is with a soft measuring tape, as you would find in a sewing kit. If you don’t own a measuring tape, you can acquire the measurement by wrapping a piece of ribbon, string or a thin strip of paper around your wrist snugly and measure that against a ruler to get your actual wrist size.
IMPORTANT: When indicating bracelet size, please use your wrist measurement plus 1/2″. If you have worn our bracelets before, you may already know your size. We are not responsible for bracelets ordered in the wrong size.
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LIMITED WARRANTY
Under the Sun jewelry is manufactured by skilled metal smiths in our state-of-the-art workshop. We do stand behind every product we make. Metal jewelry should never be worn in pools or hot tubs, or exposed to chlorine bleach, as it may break down the metal causing often irreparable damage. We are not responsible for damage to metals due to chemical or chlorine exposure.
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GEMSTONE ENHANCEMENT DISCLOSURE
Purchasers of colored gemstones should be aware that natural gemstones are processed from the time they are extracted from the earth by one or more traditionally accepted trade practices. All colored gemstones we sell have likely been subjected to a stable and possibly undetectable enhancement process using standard gemological equipment. All relevant information will be readily provided to the best of our knowledge.
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SHIPPING
Items mailed to the states from Under the Sun VI must clear customs on our end (if valued over $200.00) before they leave the island. In stock items ship within 1-3 days during the business week. Delivery time for Priority Mail ($15.00) averages 5-7 days and Express Mail ($30.00) is a 1-2 days from the US Virgin Islands.
EXCHANGE
If you receive a item that is the incorrect size or damaged or its not what you expected, please contact us to determine how we can best help resolve the issue, within 30 days from the purchase date via email: everything@underthesunvi.com
no exchanges on custom orders.